Rapid Recall 036–070

1. What does stage 8 broadly accomplish?
2. Name major triggers that can create urgency.
3. Name the nine sources of complacency in the chapter.
4. Why can crisis help change?
5. Why can crisis hurt change?
6. What role can middle/lower managers play?
7. What caution belongs with Kotter’s cited 75% urgency idea?
8. Name the four key coalition ingredients.
9. Define Position Power.
10. Define Expertise in coalition terms.
11. Define Credibility in coalition terms.
12. Define Leadership in coalition terms.
13. Leadership vs management?
14. Guiding Coalition vs steering committee?
15. Name common Group Think warning signs.
16. Name methods the chapter gives to combat Group Think.
17. What foundations help build an effective coalition team?
18. Common goal vs change vision?
19. Name the three purposes of vision.
20. Name the six attributes of an effective vision.
21. Why is “Implement System X by Q1” not enough as a vision?
22. Describe the iterative nature of vision creation.
23. Name the seven practices for communicating the change vision.
24. What does Keep It Simple require?
25. Why use metaphors, analogies and examples?
26. Why use many forums?
27. Why is repetition necessary?
28. What does Walk the Talk mean?
29. How should leaders handle apparent inconsistencies?
30. What does Give and Take mean?
31. Write the Gleicher formula.
32. Define D.
33. Define V.
34. Define F.
35. Define R.

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