01 — Guided Learning
Chapter 17 is easiest to learn when you first separate its models by purpose, then connect them into one people-side change story.
Learning sequence
- Foundations & Five Laws
- Bridges — Change vs Psychological Transition
- Kotter’s Eight Errors — How Transformation Fails
- Kotter Process, Urgency & Complacency
- Guiding Coalition, Leadership & Group Think
- Vision — Future State, Not Project Plan
- Communicating the Change Vision
- Gleicher — Change Energy vs Resistance
- Rogers — Diffusion, Adoption & Acceptance Factors
- Sustainment & Ongoing Data Management Communication
- Model Selector, High-Confusion Rules & Cross-Chapter Synthesis
Mastery standard
Given a scenario, you should be able to: - identify the model actually being invoked; - diagnose the missing or failing element; - choose a source-grounded response; - explain why nearby models are weaker for that clue; and - state a changed fact that would move the answer.
Source: Chapter 17, pp. 541–575.