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Lesson 5 — Guiding Coalition, Leadership and Group Think

Major cross-organizational change is too broad for a lone champion.

Coalition quality

A powerful Guiding Coalition needs four ingredients:

  • Position Power — enough formal authority that blockers cannot simply ignore the effort.
  • Expertise — relevant understanding of the work, Data Management issue and stakeholders.
  • Credibility — members trusted and respected by affected people.
  • Leadership — capacity to create direction and mobilize movement, not only administer tasks.

Those ingredients must work through trust + common goal to create real organizational influence.

A sponsor is an influential champion who may protect, fund or advocate. A Guiding Coalition is the broader team needed to guide a system-wide transformation.

Deciding clue: one champion vs a cross-organizational team with power, expertise, credibility and leadership.

Coalition vs steering committee

A steering committee may focus on scope, schedule, risk, budget and formal decisions. It can function as a coalition only if its composition and behavior actually satisfy coalition needs.

Names are unreliable; purpose and influence decide.

Leadership vs management

  • Leadership: vision, strategy, direction, mobilization.
  • Management: plans, budgets, controls, coordination.

Major change needs both. A beautifully managed project can still fail to transform behavior.

Coalition behavior and Group Think

Warning signs: - no objections; - no alternatives; - outside views dismissed; - evidence goes unchallenged; - instant unanimity.

Countermeasures in the source: - data/scientific thinking; - explicit decision criteria; - brainstorming alternatives; - leaders speak last; - outside input; - develop a Plan B.

The source also warns that egos, “snakes” and reluctant players can damage trust and teamwork when a common goal is weak.

Retrieval check

Q: A famous CDO sponsors governance, but no respected business leaders, SMEs or other executives participate. Why is sponsor not enough?
A: A lone champion is not a sufficiently powerful Guiding Coalition.

Source: pp. 546, 553–557.

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