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Sequence 299 — CAP-01 Customer 360 Trust Crisis - orient
Context: Cross-Chapter Integration & Capstones | Capstone / Integration
Source: CDMP Master Execution Manual
When / purpose
Enter the Customer 360 capstone with evidence from completed chapters.
What you should learn
- Identity/master-data conflict.
- Definitions/metadata.
- Quality.
- Governance accountability.
What to read / study
| Priority | Resource | Use now | Stop point |
|---|---|---|---|
| MUST | Cross-Chapter Capstone & Incident Roadmap | Use only the capstone/checkpoint named by this card. | Do not pull future chapter controls into earlier checkpoints. |
| REFERENCE | Meridian Casebook | Use canonical systems/roles/incidents. | No new company facts without documenting them. |
Do this in order
- Read CAP-01 scenario.
- List evidence needed from Chapters 3, 10, 12 and 13.
- Do not solve yet; build an evidence request first.
Meridian application
Reuse the actual Meridian artifacts created in prior chapters; the capstone should integrate, not restart.
Create / save
CAP-01 evidence request.
Stop / boundary
Use only chapters already completed at this point. Do not solve the incident with knowledge from future chapters.
Completion gate
You know what evidence is required before deciding.
NEXT → Sequence 300
Operationalized from the verified canonical 00C Master Execution Manual; not a verbatim transcription. Separate chapter mastery packages and applied labs are not created by this migration.