Visual Maps 09–12
Map 9 — Search Architecture
CONTROLLED VOCABULARY + METADATA + TAXONOMY/ONTOLOGY + INDEX → SEARCH → PRECISION / RECALL
Precision = relevant retrieved / all retrieved
Recall = relevant retrieved / all relevant
Noise → precision problem. Missing relevant items → recall problem.
Map 10 — Content Delivery
PUSH = scheduled/subscribed
PULL = user requests
INTERACTIVE = dynamic/two-way/high-volume exchange
Delivery mode does not replace version, rights, Metadata or lifecycle controls.
Map 11 — ECM Stack
ECM → DMS + RECORDS + CMS + WORKFLOW + COLLABORATION + METADATA/VOCABULARY + SEARCH + E-DISCOVERY
Interpretation: ECM is an enterprise umbrella/capability, not one magic repository.
Map 12 — Governance Loop
C-SUITE SPONSOR → STEERING / GOVERNANCE COUNCIL → POLICY / STANDARDS → LIFECYCLE CONTROLS → METRICS / AUDIT → IMPROVEMENT
Interpretation: authority defines rules; operations execute them; metrics/audit show whether they work; findings drive improvement.