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Systems, Data Domains & Operating Landscape

System inventory

ID System Primary learning role
WEB E-commerce website/app Browse, cart, click/event and order initiation.
CRM Customer relationship management Customer identity, preferences, service/marketing context.
POS Store point of sale Store purchases/returns and local customer references.
PIM Product information management Product descriptions, attributes, categories and stewardship.
OMS Order management system Orders, order items and fulfillment status orchestration.
WMS Warehouse management Inventory, picks, locations and fulfillment events.
ERP Finance/procurement Supplier, purchasing and financial reference/reporting context.
SERV Customer service platform Cases, reason codes, notes and interaction history.
HRIS Human resources Synthetic employees, departments, employment status.
IAM Identity/access management Users, roles, entitlements and recertification evidence.
DWH Analytical warehouse Integrated historical data for BI.
CAT Metadata/catalog layer Definitions, ownership, classification and lineage — initially incomplete.
DOC Document repository Policies, contracts, invoices, procedures and knowledge content.

Data domains

Domain Examples / boundaries
Customer Identities, profiles, contact points, preferences, consent/marketing indicators.
Product SKU/product attributes, descriptions, categories, lifecycle states.
Order Order headers, items, statuses, amounts and dates.
Inventory Product/location stock levels and inventory events.
Supplier Supplier identities, statuses, product relationships.
Location Stores, fulfillment centers and organizational locations.
Return Return requests, items, reason/status reference codes.
Service Cases, contact reasons, notes and outcomes.
Marketing Campaigns, segments, audience selections and engagement.
Employee / Access Synthetic employees, roles, entitlements and access events.
Document / Content Policies, contracts, invoices, product/service content.
Metadata Definitions, technical metadata, ownership, lineage and classifications.

Important modeling rule

Business meaning and physical storage are separate questions. A PostgreSQL table, a CSV, or a system field does not become the authoritative definition of “Customer,” “Product,” “Net Sales,” or another business concept simply because it stores values. The lab must distinguish:

  • business concept / definition;
  • data domain;
  • system of capture or storage;
  • physical object/file/table;
  • authoritative decision rights and stewardship;
  • downstream use.

Architecture learning pattern

When tracing a Meridian data element, record:

Business process → source system → data object → transformation/movement → target/consumer → decision/use

Then add the relevant governance, quality, security, metadata, reference/master-data, retention, or operational controls.

Source: Meridian Commerce Group Enterprise Data Management Casebook, Sections 4–5.