Diagnostic Answers 043–056
DCM9-043 — D — Develop a Content Strategy
This is one of four Plan-for-Lifecycle activities. A: EDRM Presentation. B: Chapter 8 style integration work. C: not a Chapter 9 planning rule.
Source: pp. 306–309.
DCM9-044 — A
Capture should include appropriate Metadata/indexing so content can be classified, retrieved and governed. B/C/D: remove context, impose unnecessary conversion or violate lifecycle policy.
Source: pp. 308–309.
DCM9-045 — B
Publish/Deliver contains Access/Search/Retrieval + acceptable channels. A: lifecycle/legal hold. C: DII. D: modeling.
Source: p. 312.
DCM9-046 — C
ECM can integrate DMS, records, CMS, workflow, collaboration, Metadata/search and related capabilities. A/B: too narrow. D: technology does not replace governance.
Source: pp. 313–318. Confusion: ECM vs single component.
DCM9-047 — D
XML tags structure/content; JSON is lightweight text interchange. A/B/C: incorrect purpose statements.
Source: pp. 318–320.
DCM9-048 — A — RDF
RDF represents resources/relationships with a subject–predicate–object framework. B/C/D: unrelated.
Source: pp. 320–321.
DCM9-049 — B
A litigation data map catalogs ESI sources, locations, accessibility, custodians/owners and Metadata for faster, more defensible response. A: too narrow. C: it does not eliminate interviews/holds. D: not a website taxonomy.
Source: pp. 322–323.
DCM9-050 — C
Low adoption despite working technology points to readiness, sponsorship, workflow fit, training, policy and organizational change. A/B: too technical/narrow. D: not a solution.
Source: pp. 323–325. Confusion: technology vs organizational change.
DCM9-051 — D
Chapter 9 warns people/culture can be harder than technology. A/B: opposite. C: records governance should have organizational visibility.
Source: p. 325.
DCM9-052 — A
Documents/records/unstructured information create enterprise legal/business/technology risk requiring decision rights and cross-functional governance. B/C/D: misstate governance role.
Source: pp. 325–326.
DCM9-053 — B
Unstructured information can proliferate outside ownership and multiply storage, retrieval, protection and retention challenges. A: source says it can grow rapidly. C/D: it can be sensitive/discoverable.
Source: p. 326.
DCM9-054 — C
Quality content needs coordinated retention, signature/reporting, Metadata/classification, security and stewardship. A: creates inconsistency. B: too narrow. D: unstructured content is not exempt from quality.
Source: p. 326.
DCM9-055 — D — Precision 80%; Recall 80%
80 relevant / 100 retrieved = 80% Precision. 80 retrieved relevant / 100 total relevant = 80% Recall. A/B/C: use wrong numerator/denominator.
Source: p. 326. Confusion: Precision vs Recall.
DCM9-056 — D
A meaningful measurement set includes adoption/satisfaction, retrieval Precision/Recall, compliance/retention, workflow/cost, performance and risk/e-discovery reduction. A/B/C: narrow output/administrative counts do not demonstrate Chapter 9 value.
Source: pp. 326–327. Confusion: output counts vs value metrics.